If for any reason you are unsatisfied with your herbal supplements or any product from Ayu Nutrients, we are happy to accept returns for an entire 30 days after your purchase.
Customers are entitled to a full refund on the purchase price of any item they order, provided:
The item is returned in its original condition: unopened, seal not broken and item not damaged. The returned item is postmarked within 30 days of the purchase.
Product Return Process:
If you need to make a return, you can find our simple product return process as below.
Step 1: Call 844-Shop-AYU to receive a return authorization number (non-authorized returns are subject to refusal). We are open Monday through Friday from 8:00 AM to 6:00 PM, Central Time and Saturday from 9:00 AM to 1:00 PM, Central Time.
Note: Reimbursements on shipping costs will apply only if the return is a result of our error.
Step 2: Box the product or products you wish to return carefully, include the return authorization number, mail your return to:
16326 65th Ave,
Tinley Park, IL 60477
Step 3: Once we receive and process your return, we will issue a refund to your credit card. Please note that we only refund for products. Shipping won’t be in your refund. Credits could take up to one billing cycle to post to your account.
If you’re unsure about your choice of natural supplements, contact us. Our dedicated experts can guide you through our list of single herb options and help you to find Certified USDA Organic Ayurveda herbs, formulas, dietary supplements, massage oil, herbal oil and tea to suit your wellness needs.
See more here.